You can get this networking information using the ipconfig command (see the above link to learn more). Also, it is a good idea to double-check that you are using the target computer's correct MAC and IP address. For desktops: Towards the center of the window under Computer sleep and Display sleep sliders, check the Wake for Network access box. If you suspect a networking issue, use the ping command to confirm the source can contact the target device. When using this feature, you may also encounter networking problems that may prevent the device from waking up. On a laptop, you must ensure the device is connected to a power outlet. If you use an Ethernet connection, confirm the lights on the card are still blinking after the device is powered down. The ability to turn on a device remotely only works if the network adapter is active and reachable. You may need to disable fast startup to allow the feature to work. If you use a USB to Ethernet adapter, WoL may only work when the computer is sleeping since powering off the device may also stop providing power to the USB port. ![]() If the option is unavailable in the motherboard's BIOS or UEFI or the network adapter (for example, USB to Ethernet adapter), you won't be able to use the feature. The system must support Wake on LAN at the firmware level. If the device does not wake up with these instructions, you can perform a few things to troubleshoot the problem. How to troubleshoot Wake on LAN feature on Windows 10 Once you complete the steps, you can use the addresses with the utility of your choice to wake up a remote computer. If you use Command Prompt, you can query the adapter addresses using the ipconfig /all command.
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